Knowledge base

Didn’t Exchange Information After Car Accident – What to Do Now

The law requires that all drivers involved in a road accident exchange details. If a driver refuses to or fails to provide their required particulars (such as name, address and details of the vehicle owner) you can call the police. Police will attend the scene in these circumstances even if it is not a major road accident.

Insurance information after car accident

Didn’t get insurance info after car accident - can I still make a claim for damage or personal injury? 

Even if you didn’t get another party’s personal and insurance details after the accident, you still have grounds to claim against the at-fault party for any damage to your vehicle or injuries you suffered.

Get expert advice now: Smith's are Queensland's only 100% risk-free injury compensation lawyers. Insist on our 'No Win. No Fee. No Catch' ® promise. Check your rights with no risk or obligations now and talk direct to our Principal lawyer, Greg Smith. Call 1800 266 801 OR  check if you can claim

Personal injury claims

If you are unable to identify the driver of the at-fault vehicle that caused the accident, you can make a claim for personal injuries under the Compulsory Third Party insurance scheme by lodging a claim against the 'Nominal Defendant'. However, in order to do this you must be able to prove that you took reasonable efforts to identify the driver of the at-fault vehicle.

Car accident personal injury claim

 The Nominal Defendant is a statutory provision for people to claim CTP insurance where:

  • there is a hit and run accident
  • the at-fault driver leaves the scene and you are unable to take down their details due to your injuries or trauma; or
  • where the vehicle is unregistered

See also: Car accident injury compensation

Property damage claims

In order to make a claim for property damage against the at-fault party, you will need to be able to identify them. If a person refuses to give you their name and address or if they give you false information you may be able to obtain the driver’s contact details or the name of the driver’s insurer from the Department of Transport if you have the vehicle’s registration number.

Reporting false details to the police

The other driver gave me false details - what should I do?

If you suspect that another driver involved in the accident has provided you with false details you should call the police on 131 444. The police will make further inquiries and investigate the matter if required.


How helpful was this article?

Not at all
Not much
Sort of
Thanks for your feedback! This will help us improve our content.
If you still need help or guidance:
Contact us
Oops! Something went wrong while submitting the form.
Last update on:
June 1, 2021
Disclaimer: This information is designed for general information in relation to Queensland compensation law. It does not constitute legal advice. We strongly recommend you seek legal advice in regards to your specific situation. For expert advice call 1800 266 801 or chat via live chat to arrange free initial advice with our Principal lawyer, Greg Smith.

Next steps — get advice now

It’s important to get advice for your specific situation. Check if you can make a risk-free compensation claim and get free initial advice from our Principal lawyer, Greg Smith.

Get Advice Now