Total & Permanent Disability (TPD) Claims

If you have to stop work for any medical reason, such as a work injury or a diagnosis, talk to us about making a claim for Total & Permanent Disability (TPD) insurance through your superannuation. It's a lump sum insurance pay-out that doesn't affect your superannuation balance. We can check your TPD insurance entitlements on your behalf, and we'll work to ensure you receive your full benefit.
So if it's time to talk, talk to us today. It's free.

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Total & Permanent Disability (TPD) Claims

Unable to work due to injury or medical condition? You may be entitled to make a TPD insurance claim via your super.

Unlike compensation claims, Total & Permanent Disability (TPD) insurance doesn't require anyone to be at fault. It's a safety net through your super designed to cover you financially if you're unable to work for any medical reason, such as an injury or diagnosis. If you meet the insurance policy criteria, you may receive a lump-sum payout. We can help you make a claim, or review your claim if your super fund has rejected your application.

Truly risk-free

No risks or upfront costs with our ‘No Win. No Risk. No Catch®’ promise.

Free advice

Let us check your entitlements for free. We're available 7 days a week.

Queensland-wide service

No matter where you are in Queensland, we can act for you.

No-obligation home visits

We offer no-obligation home visits to explain the claims process.

Common TPD claim questions

Am I eligible to claim?

In most cases you will need to meet the following three requirements:

  1. Unable to work again due to illness or injury
  2. Had paid employment previously
  3. Have an active Super account with TPD insurance (most do)
How long will it take?

We can typically fast track claims within 6-9 months. This compares to an average time of 18 months for self-managed claims. TPD claims can be complex and TPD insurers may give you the run around if you try to manage a claim yourself.

How much will it cost?

We offer a ‘No Win. No Fee. No Catch’ promise, which means there are no upfront costs and you will never be left out of pocket. We explain our fees to you before we start your claim, and they are always calculated on the actual work we do (not a fixed fee or percentage).

How much money will I get?

This depends on your individual insured amount with your super fund, which is separate to your main super account balance. Your super fund should be able to tell you what this is, or we can do this on your behalf.