How Do I Report an Unsafe Product in Queensland?

Finding a faulty product can be dangerous. Fortunately, there are steps you can take to report it and make a claim if you were injured by the faulty product. This not only helps you seek the compensation you deserve, but by reporting it, you are also helping to prevent other consumers from being injured. In this article, we will explain what a product liability claim is and how you can report a dangerous product. 

What is a Product Liability Claim?

A product liability claim is a legal action taken against a manufacturer, distributor, or seller of a product that caused you harm because of a defect in the design, manufacturing, or marketing of the product.

Examples of Unsafe Products and Past Lawsuits

Here are some real-world examples of products that have been involved in past product liability lawsuits:

  • Nutribullet Blenders: Some models were recalled due to a blade detachment hazard that could cause lacerations.
  • Hoverboards: Early models were prone to overheating and catching fire.
  • Children's Toys: Toys with small parts can be choking hazards, and therefore very dangerous for young children.
  • Faulty Electrical Products: Electrical malfunctions can lead to fires or electrical shock.
  • Defective Medications: Drugs with unforeseen side effects can cause serious health problems.

The Importance of Reporting Unsafe Products

Reporting unsafe products is crucial for several reasons:

  • Protects Consumers: By reporting the issue, you can help raise awareness and prevent others from getting injured by the same product.
  • Leads to Recalls: Regulatory bodies can investigate the product and initiate a recall if necessary, removing the product from the market.
  • Supports Product Liability Claims: If you've been injured by a dangerous product, reporting it can be helpful evidence in a potential lawsuit.

How to Report an Unsafe Product in Queensland

In Queensland, you can report unsafe products to the following organizations:

  • Product Safety Australia (PSA): Is the national product safety regulator. You can report the issue online or by phone: 1300 302 502. 
  • Queensland Office of Fair Trading (OFT): Is the government agency responsible for consumer protection in Queensland. You can report the issue online or by phone: 13 74 68. 

What Information Should You Include in Your Report?

When reporting an unsafe product, try to provide as much detail as possible, including:

  • The name and brand of the product
  • A description of the defect or hazard
  • The date and location of purchase (if applicable)
  • Any injuries you or others sustained (if applicable)
  • Photos or videos of the product and the defect (if possible)

Taking Legal Action - Product Liability Claims

If you've been injured by a dangerous product, you may be entitled to make a product liability claim. An experienced lawyer can advise you on the merits of your case and help you navigate the legal process.

Get Expert Help  

At Smith's Lawyers, we understand the complexities of product liability claims. We can help you determine if you have a case, gather evidence, and fight for the compensation you deserve. Our No Win, No Fee, No Catch® promise ensures you won't incur any upfront legal fees unless your claim is successful.

Contact us today for a free consultation on 1800 960 482. We have offices conveniently located in Brisbane, Gold Coast, Sunshine Coast, Cairns, and Toowoomba, and service all of Queensland.

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Last updated:

May 30, 2024

Disclaimer: This information is designed for general information in relation to Queensland compensation law. It does not constitute legal advice. We strongly recommend you seek legal advice in regards to your specific situation. For help understanding your rights, please call 1800 960 482 or request a free case review to talk to one of our lawyers today.

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