How long will it take to process my CTP claim?


It generally takes 12 to 18 months to settle a CTP claim, however it can take up to three years.

CTP insurers are required to decide as to whether the vehicle they insured was at fault within six months of the lodgement of a claim.

Generally, if your injuries are minor and there is no dispute as to who caused the accident, your claim will be quicker to resolve.

If your claim involves severe injuries and uncertainties, it will take longer. Most claims are finalised within 12 months from the date of assessment of your injuries.

Last updated:
February 22, 2024

Disclaimer: This information is designed for general information in relation to Queensland compensation law. It does not constitute legal advice. We strongly recommend you seek legal advice in regards to your specific situation. For help understanding your rights, please call 1800 960 482 or request a free case review to talk to one of our lawyers today.

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