Public Liability Lawyers for Queensland

Get expert advice on public place injury compensation. Our Gold Coast, Sunshine Coast and Brisbane public liability injury lawyers serve all of Queensland.

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Public Place Injury Compensation Claims

If you are injured in public as a result of negligence, you may be entitled to claim public liability compensation.

When you are in many public places such as a shopping centre, supermarket, hotel, cafe or a theme park then the venue has a duty of care to protect the health and welfare of others while onsite by ensuring their premises are hazard-free and that safety measures are in place to prevent risk.

If you are injured in a public place due to the negligence of a venue or organisation such as a council then you may be entitled to a public liability compensation claim. Public liability claims can help cover loss of past and future earnings, medical expenses as well as pain and suffering. The claim is brought by us on a risk-free basis against the public liability insurance policy for the negligent party.

We offer our No Win. No Fee. No Catch.® promise to all clients. The ‘No Catch’ part is what matters, because it means that if your case proceeds to court and you lose, you won’t pay a cent – not to us and, more importantly, not to anyone else.

Truly Risk-Free Promise

No risks or upfront costs with our ‘No Win. No Risk. No Catch’ promise.

Public liability law experts

Free initial advice over the phone with one of our senior personal injury experts. Available 7 days a week.

Queensland wide service

All Queensland regions serviced from our Brisbane City, Gold Coast and Sunshine Coast personal injury law offices.

No Obligation Home Visits

We offer no obligation home visits to explain the public liability claims process. You can also come to our office or do a phone or Zoom call.

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The public liability claims process

Get initial advice & home visit

Our public injury compensation experts check if you may have a claim & explain the whole process to you.

Kick Off with our Legal Team

Once you sign up, your assigned legal team will gather all the required details, organise medical reports & start your claim.

Negotiate Lump Sum Settlement

We build your case over  12-18 months & negotiate with the public liability insurer of the ‘at-fault’ party to secure a tax-free lump sum settlement.

Nothing to Pay Unless We Win

Nothing to pay us, or anyone else unless we win your case. If you win, only pay for the work done to secure your compensation.

Common questions about public liability

How time limits?

Yes, strict time limits apply to personal injury claims. The limit is 3 years from the date of accident for most claims unless you were under 18 when the injury occurred. Some exceptions apply, we recommend seeking legal advice as soon as possible.

What does duty of care mean?

Not all accidents can be prevented. However, venues and organisations have a duty of care to avoid any harm to others which could be reasonably foreseeable. For example, a telecoms crew leaving a pavement manhole open with no cover could be seen as a foreseeable risk.

How do I claim against public liability insurance?

A personal injury lawyer is able to bring a 'common law' claim against public liabiity insurer of the business, organisation or venue at fault (e.g. the local council, shopping centre, gym, hotel). The claim is not made directly against the business or organisation, everything is handled by the insurer.

How much will it cost?

We offer a ‘No Win. No Fee. No Catch’ promise, which means there are no upfront costs and you will never be left out of pocket. Fees are calculated only on the amount of work done & will be explained before matter is opened.

What is a public place?

A ‘public place’ covers most places management by an organisation with a responsibility to provide a safe place. This includes footpaths, rental properties, schools, community areas, shops / shopping centres, theme parks, hotels & entertainment venues.

What evidence will I need?
  • Take photographs of the injury, the cause of the injury and the place where it occurred.
  • Lodge an incident report form with the responsible organisation.
  • See a doctor immediately.
  • Document everything and keep all records and receipts for medical consultations.
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