Following an accident, there is often much dispute between drivers and their insurers about liability or who was at fault for the incident. Ultimately, fault must be determined based on hard evidence, such as photographs, damage and skids on the road or testimony from eye witnesses.
If you do not have the name and registration details of the other driver, your insurer may not accept your claim for property damage.
Accidents happen very quickly and parties involved in an incident are often confused and shaken up immediately afterward. This is not the time to admit that you were at fault, no matter what the other parties are saying to you. Try not to give a detailed statement until you have had time to calm down and recall what actually happened.
If possible, use your mobile phone to take pictures of the accident scene and damage to your vehicle.
If there were other drivers, pedestrians or cyclists present who witnessed the accident, make sure you ask them what they saw and get their contact information so that you can obtain a witness statement from them later if required.
Police will do further investigative work into the accident including collecting physical evidence and obtaining witness statements which may be used to prove fault.
It’s important to get advice for your specific situation. Check if you can make a risk-free compensation claim and get free initial advice from our Principal lawyer, Greg Smith.
Medical bills after a car accident? Check who you can claim compensation from for physical and psychological injuries after a car accident.
Learn how to report dangerous driving / hooning and get advice now. Hooning and dangerous driving endangers the lives of other road users and pedestrians.